How & What: Salesforce Platform Events (Part 2)

In our last blog post, we’ve explained what Platform Events are and how to publish them in Salesforce. In this post, we’ll be talking about Subscribing/Listening to the Platform Events to be notified of the latest news. You can receive event notifications via Apex triggers, process builder, and visual flows. Subscribe with Apex Triggers Apex Triggers receive event notifications from...
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Salesforce Lightning Flow

What is Lightning Flow? Lightning Flow is a new Lightning Platform service that empowers any business to create and extend the power of process automation to any customer or employee experience. With Lightning Flow, you can create guided, visual processes with Lightning components and easily add them to a record, app, portal, and console. Wait, I think I know Visual...
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How & What: Salesforce Path

One of the main concerns of Salespersons or anyone using Salesforce is not having a complete picture of what stage a lead/opportunity/order/case is in the business process and what needs to be done at different stages to progress it further. A standard page layout doesn’t have the provision to be able to highlight this information in a cleaner way. This...
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Brand Your Community Snap-ins Chat

Salesforce has introduced a new way of connecting and communicating with customers by using the Live Agent through a lightning component: Snap-ins. We have already written about how to configure the live agent in communities , please find it here which is required to perform the steps mentioned in this article. Now we are going to discuss how to display...
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