User is deactivated but still appears in forecast result.
Most salesforce sales users have come across this specific issue where their team member is deactivated but their opportunity is appearing in forecast results.
In theabove-mentionedd image, the user Benjamin Frank is a sales guy who has more opportunities in pipeline. But the user is deactivated and his opportunities are still present in forecast results.
Solution & Explanation :
Even if the user is deactivated, they are still the owners of opportunities and this is the primary reason they are appearing in forecasts . So while deactivating the user, we need to uncheck “Allow Forecasting” option on the user detail page. Reference image below :
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