Our Approach

At CloudFountain, we believe that the key to successfully completing any project lies in the approach implemented for building solutions. Our approach involves streamlining the right people, technology, and procedures to deliver scalable and robust business solutions that meet our clients’ specific needs.

Our Project Development Methodology :

Project Management Approach: We take an agile and iterative process that allows us to manage costs, quality, and timelines by regularly managing technological challenges, project risks, and resources. This leads to consistent and continuous development with regular client feedback, ensuring that the project is always on track and meets their evolving requirements. Starting with a thorough analysis of the project’s objectives and requirements, we select the right combination of technologies, plan and execute development with the right priorities.

With this approach, we have achieved higher responsiveness by ensuring our clients receive timely updates on progress and that all their requirements are met. Our team is always available to address any concerns and make adjustments based on feedback, ensuring a seamless project delivery.

Development Approach :

At CloudFountain, we understand that every requirement, no matter how small, is critical to the success of a project. Therefore, we have a development approach that ensures each requirement is provided with the right solution.
We divide the entire project into smaller components, and every component is produced individually with the main focus on core project elements. Every team member, including system architects, business analysts, testers, developers, and designers, takes part in the development process. This collaborative approach ensures that every aspect of the project is covered, and each team member brings their unique expertise to the table.

This model ensures that clients get the quality they want and helps us create the right software according to their requirements. We understand that projects can have changing requirements and priorities, which is why our team is always ready to adapt and provide innovative solutions to meet evolving needs.
At CloudFountain, our approach to project development is centered around our clients’ goals and objectives. We strive to provide personalized, scalable, and robust solutions that meet their specific needs, ensuring their success and satisfaction.

Hybrid Model :

At CloudFountain, our ultimate objective is to deliver solutions that maximize competency and ROI, while ensuring quality, cost-efficiency, and timely delivery. To achieve this, we execute a hybrid model that involves onshore and offshore teams, enabling faster development, smoother communication, and better cost-efficiency.

Our Hybrid Model is a comprehensive 3-tier system that ensures lower costs, better project management control, and the delivery of suitable, high-quality solutions. At the first tier, we have our esteemed clients, who collaborate with us throughout the project lifecycle. At the second tier, we have our skilled US-based team comprising business analysts, delivery managers, designers, and a project manager. They possess a thorough understanding of client requirements and are responsible for defining functionalities and user interface. Finally, at the third tier, we have our offshore team comprising tech leads, designers, business analysts, R&D teams, software engineers, certified professionals, testers, and experts to execute the development process.

Customer Care Approach :

At CloudFountain, we believe that customer retention is paramount, and we go the extra mile to ensure that our customers receive the best possible service. Our approach to customer care is anchored in our alignment of people, process, and system.

To facilitate systematic and diversified management, we have a project management portal that our team uses to track and monitor the minutest tasks and issues. We segment the entire project into different tasks for better management control. Our clients can also post new requirements, provide feedback, and communicate with the team within 24 hours, as we value their input and strive to ensure their complete satisfaction.