Brand Your Community Snap-ins Chat

Salesforce has introduced a new way of connecting and communicating with customers by using the Live Agent through a lightning component: Snap-ins. We have already written about how to configure the live agent in communities , please find it here which is required to perform the steps mentioned in this article. Now we are going to discuss how to display...
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How to configure Live Agent in Communities

Live agent always require a proper configuration as you will be creating skill set, profiles, Configuration and deployment. This article helps you to configure Live agent in communities without any coding using the feature called Snap-ins. Enable Live Agent Live Agent is the Service Cloud feature that allows you to chat with customers directly from your website. From Setup |...
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