What is RPA (Robotic Process Automation)?

RPA: Robotic Process Automation. What it is and why you should implement it Throughout the world technology advances at an increasingly fast rate, which is why estimates show that in the coming years up to 45% of work duties will be automated while most client interactions will be made with emergent technology. This technological advance has always been referenced from...
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Increase your reliability with the superpower of CRM and BPM

In the business world, the combination of Customer Relationship Management (CRM) and Business Process Management (BPM) has proven to be more advantageous than ever before. Mainly due to competition, enterprises are in the rush to create and find new ways to attract more sales and elevate their place in the market, always having in mind product manufacturing cost reduction while...
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The How & What: Salesforce Event Monitoring

What is Event Monitoring? Event Monitoring is a Salesforce feature for a Salesforce administrator to assist them to screen and detect well known activities in Salesforce in close to real-time. It is one of the many tools provided with the aid of Salesforce to maintain your records safe by way of permitting the Salesforce administrator to see the granular details...
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