What is Lightning Flow?

Lightning Flow is a new Lightning Platform service that empowers any business to create and extend the power of process automation to any customer or employee experience. With Lightning Flow, you can create guided, visual processes with Lightning components and easily add them to a record, app, portal, and console.

Wait, I think I know Visual Flows

Yes, you may also have heard the term Visual Workflow but that’s a retired product name for designing, managing, and running flows. Visual Workflow has been superseded by Lightning Flow.

Okay. Is Flow and Lightning Flow the same?

Well, here are the 3 definitions to clarify everything about Flows.

  • Lightning Flow: the product that encompasses building, managing, and running flows and processes.
  • Cloud Flow Designera point-and-click tool for building flows.
  • Flow: an application that automates a business process by collecting data and doing something in your Salesforce org or an external system.

In short, the Lightning Flow product includes a tool called the Cloud Flow Designer which helps you to create Flows.

Lovely. How is Lightning Flow different?

Using the power of low-code, drag-and-drop functionality to customer engagement, Lightning Flow delivers an innovative new way for businesses to realize the benefits of process automation: including reduced wait times for customers, digitized business workflows, and improved team productivity.

Lightning Flow brings together several innovations native to the Lightning Platform, including:

  • Lightning Flow Components: Leverage reusable Lightning components to design rich flow screens and guided, visual processes.
  • Integrated Processes: Orchestrate workflows and 3rd party services with Platform Events, External Services, and Local Actions.
  • Process-Driven Apps: Embed Lightning Flow processes into every customer and employee app experience using Lightning App Builder and Community Builder.

Got it. How to enable Lightning Flow?

Go to Setup → Process Automation Settings → Enable Lightning runtime for flows

That was simple. How does a Flow look like now?

Well, it has the new Lightning skin! Here’s a simple feedback capturing flow.

How does your Lightning Flow look?

Quick Account creation flow on your homepage. Isn’t it cool?

Salesforce Lightning Flow Sample.

It is, indeed! What’s next?

Exciting news. Lightning Flow has got some major upgrades with a brand new, faster, easier, efficient tool for building flows – Lightning Flow Builder to replace the Cloud Flow Designer. Watch out for our insights on it in our future blog posts.

We would be glad to hear feedback from you and answer any questions.

Additional Reading: Cloud Flow Designer

Author: CloudFountain

We started as a side business in 1999 and have since grown to become a leading provider of IT solutions for businesses. With around 30 employees across several countries, we offer a wide range of services, including IT support, hosting, and custom software development.Over the years, we have served approximately 1000 customers, ranging from small startups to large enterprises. Our mission is to provide cutting-edge technology solutions that help our clients achieve their business goals. We pride ourselves on our exceptional customer service and attention to detail, and we work closely with each client to understand their unique needs and provide tailored solutions that meet their specific requirements.At CloudFountain, we believe that technology can be a powerful tool for growth and success. That’s why we stay on top of the latest trends and advancements in the industry, so we can provide our clients with the best possible solutions. Whether you need IT support, hosting services, or custom software development, our team of experts is here to help. Contact us today to learn more about how we can help your business succeed.